Please read these terms before using Quatex. Everything is clearly covered here — from account registration and bonuses to payments and responsible gaming.
By accessing the Quatex website and using its services, you confirm that you have read and agreed to these Terms & Conditions in full. These terms constitute a legally binding agreement between Quatex and the user. If you do not agree with any part of these terms, please refrain from using Quatex.
Quatex is an international online gaming platform operating under a valid license. The platform is open to users from Bangladesh and around the world; however, each user is solely responsible for complying with the laws of their own country. Before using Quatex, please confirm that online gaming is legal in your jurisdiction.
Quatex reserves the right to update these Terms & Conditions at any time. Continued access to the site after any changes will be considered acceptance of the updated terms. We recommend checking this page periodically to stay informed.
Quatex services are available to individuals aged 18 and above only. Minors are not permitted to use this platform.
Opening an account on Quatex requires meeting certain eligibility criteria. Each person may register only one account. Creating multiple accounts is strictly prohibited and may result in account closure.
You must provide accurate and truthful information at the time of registration. If an account is opened using false information, Quatex reserves the right to terminate that account at any time and forfeit the associated balance. Any documents required for identity verification (KYC) must be submitted promptly upon request.
Quatex supports multiple payment methods, including bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is BDT 200, and the maximum limit varies by payment method. Quatex does not accept third-party payments — all deposits must be made from a payment method registered in your own name.
KYC account verification is mandatory before any withdrawal can be processed. Withdrawals from unverified accounts will not be handled. Withdrawal requests are generally processed within 1–24 hours; however, additional verification may be required in some cases, which could take longer.
Always use the correct reference number when making a deposit. Funds sent with an incorrect reference may take an additional 24–72 hours to be returned.
Quatex offers bonuses and promotional offers from time to time. Each bonus carries its own wagering requirements. It is your responsibility to read the specific terms of any offer before accepting a bonus. Bonus funds cannot be withdrawn until all wagering requirements have been met.
Welcome bonuses typically require you to wager a set multiple of the bonus amount. For example, if the wagering requirement is 20x and you receive a BDT 1,000 bonus, you must place BDT 20,000 in total bets before the bonus balance is eligible for withdrawal. Quatex reserves the right to modify or cancel any bonus offer at any time.
Check the promotions section of your account regularly for weekly reload bonuses and special tournament offers.
All games on Quatex are powered by internationally certified RNG (Random Number Generator) technology. This ensures that every game outcome is entirely random and determined without any predetermination by any party. Independent third-party auditors regularly verify this system.
For Sports Betting, official results are considered final. If a game is interrupted due to a technical fault, Quatex will either refund the stake or offer a replay in accordance with its specific policy. In the event of any dispute, Quatex's decision is final.
Certain activities are strictly prohibited on the Quatex platform. Violating these prohibitions will result in permanent account closure, and all balances may be forfeited. In serious cases, legal action may also be taken.
If any suspicious activity is detected, Quatex reserves the right to suspend or close the account without prior notice.
Quatex treats your personal information with the utmost care. Data collected during registration is used solely for service delivery, verification, and legal compliance. Your information is never sold to third parties.
All transactions and personal data are protected with SSL encryption. For more details about Quatex's privacy policy, Privacy Policy Read the page.
Quatex may temporarily or permanently suspend an account under the following circumstances: rule violations, suspected fraud, KYC verification failure, or legal directives. If the account holder is cleared following investigation, the account will be reinstated.
Users may close their account at any time upon request. In such cases, the available balance may be withdrawn, though any unused bonus balance will be cancelled. Options for temporary or long-term account breaks are also available as part of our responsible gaming commitment.
For responsible gaming support and resources Responsible Gaming Go to page.
Quatex is committed to delivering the highest quality of service through its platform. However, Quatex's liability is limited for issues arising from technical faults, internet outages, or third-party failures. Any financial loss resulting from participation in gaming is entirely at the user's own risk.
If you have a dispute or complaint, please contact the Quatex support team first. The support team will aim to resolve the issue within 72 hours. If no resolution is reached, the matter may be escalated to Quatex's licensing authority. International law will govern any legal disputes arising from these Terms & Conditions.
Quatex reserves the right to update these Terms & Conditions, in part or in full, at any time. Users will be notified of significant changes via email or an in-platform notice. Continued use of the platform after any changes constitutes acceptance of the updated terms.
The latest version of these terms will always be available on this page. The "Last Updated" date at the top of the page indicates when the terms were last revised. We recommend visiting this page regularly to keep yourself up to date.
Make sure your account has a valid email address to receive notifications about any changes to the terms.
Quatex goes beyond rules — at every step, we ensure your protection and full transparency. Here are our six core commitments.
Quatex operates under a license issued by an international gaming authority. All operations run within a regulated environment, keeping your funds and personal data fully protected.
Every transaction and piece of personal data is secured with 256-bit SSL encryption, making unauthorized access by hackers or third parties completely impossible.
Every game outcome is determined fairly using internationally certified RNG technology. Regular audits by independent third parties ensure there is no room for manipulation.
Deposits are instant and withdrawals are generally completed within 1–24 hours. Transactions are supported across all major methods, including bKash, Nagad, and Rocket.
Support is available around the clock in Bangla. Our experienced support team typically responds within minutes via live chat and email.
Quatex is firmly committed to responsible gaming. Account breaks, deposit limits, and links to professional support resources are always available whenever you need them.
Here are answers to the most frequently asked questions about the Quatex Terms & Conditions. If you have further questions, please reach out to the support team.
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