Legal Document

Quatex Terms & Conditions — Full transparency, always

Please read these terms before using Quatex. Everything is clearly covered here — from account registration and bonuses to payments and responsible gaming.

Last updated: January 2026
Section 01

General Terms

By accessing the Quatex website and using its services, you confirm that you have read and agreed to these Terms & Conditions in full. These terms constitute a legally binding agreement between Quatex and the user. If you do not agree with any part of these terms, please refrain from using Quatex.

Quatex is an international online gaming platform operating under a valid license. The platform is open to users from Bangladesh and around the world; however, each user is solely responsible for complying with the laws of their own country. Before using Quatex, please confirm that online gaming is legal in your jurisdiction.

Quatex reserves the right to update these Terms & Conditions at any time. Continued access to the site after any changes will be considered acceptance of the updated terms. We recommend checking this page periodically to stay informed.

Quatex services are available to individuals aged 18 and above only. Minors are not permitted to use this platform.

Section 02

Account Registration & Eligibility

Opening an account on Quatex requires meeting certain eligibility criteria. Each person may register only one account. Creating multiple accounts is strictly prohibited and may result in account closure.

You must provide accurate and truthful information at the time of registration. If an account is opened using false information, Quatex reserves the right to terminate that account at any time and forfeit the associated balance. Any documents required for identity verification (KYC) must be submitted promptly upon request.

  • You must be 18 years of age or older
  • Provide your correct name, mobile number, and email during registration
  • A maximum of one account is permitted per person
  • You are responsible for keeping your account password secure
  • Accounts may not be opened under another person's name or with a false identity
  • Accounts may not be transferred or sold to a third party
Section 03

Deposit & Withdrawal Policy

Quatex supports multiple payment methods, including bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is BDT 200, and the maximum limit varies by payment method. Quatex does not accept third-party payments — all deposits must be made from a payment method registered in your own name.

KYC account verification is mandatory before any withdrawal can be processed. Withdrawals from unverified accounts will not be handled. Withdrawal requests are generally processed within 1–24 hours; however, additional verification may be required in some cases, which could take longer.

  • Minimum deposit: BDT 200
  • Deposits must be made using a payment method registered in your own name
  • KYC verification must be completed before making a withdrawal
  • Withdrawals are typically processed within 1–24 hours
  • Payments from third-party accounts are not accepted
  • Payments may be suspended if money laundering or illegal transactions are suspected

Always use the correct reference number when making a deposit. Funds sent with an incorrect reference may take an additional 24–72 hours to be returned.

Section 04

Bonus & Promotion Terms

Quatex offers bonuses and promotional offers from time to time. Each bonus carries its own wagering requirements. It is your responsibility to read the specific terms of any offer before accepting a bonus. Bonus funds cannot be withdrawn until all wagering requirements have been met.

Welcome bonuses typically require you to wager a set multiple of the bonus amount. For example, if the wagering requirement is 20x and you receive a BDT 1,000 bonus, you must place BDT 20,000 in total bets before the bonus balance is eligible for withdrawal. Quatex reserves the right to modify or cancel any bonus offer at any time.

  • 100% welcome bonus on your first deposit
  • Each bonus has its own wagering requirements
  • Each bonus can only be claimed once
  • Withdrawals are not permitted before bonus wagering requirements are met
  • Attempting to abuse bonus offers may result in account termination

Check the promotions section of your account regularly for weekly reload bonuses and special tournament offers.

Section 05

Gaming Rules & Fair Play

All games on Quatex are powered by internationally certified RNG (Random Number Generator) technology. This ensures that every game outcome is entirely random and determined without any predetermination by any party. Independent third-party auditors regularly verify this system.

For Sports Betting, official results are considered final. If a game is interrupted due to a technical fault, Quatex will either refund the stake or offer a replay in accordance with its specific policy. In the event of any dispute, Quatex's decision is final.

  • All games are powered by RNG technology for fair and unbiased outcomes
  • Regularly audited by independent third parties
  • A fair resolution policy applies in the event of technical issues
  • Game manipulation or software hacking is strictly prohibited
  • Bots or automated software are not permitted
Section 06

Prohibited Activities

Certain activities are strictly prohibited on the Quatex platform. Violating these prohibitions will result in permanent account closure, and all balances may be forfeited. In serious cases, legal action may also be taken.

  • Creating multiple accounts to take advantage of bonus offers
  • Playing games using bots, scripts, or automated software
  • Attempting to launder money or process funds through illegal means
  • Attempting to gain unauthorized access to another user's account
  • Attempting to hack or exploit vulnerabilities in the Quatex system
  • Completing verification using a false identity or forged documents
  • Playing on behalf of or representing a minor

If any suspicious activity is detected, Quatex reserves the right to suspend or close the account without prior notice.

Section 07

Privacy & Data Protection

Quatex treats your personal information with the utmost care. Data collected during registration is used solely for service delivery, verification, and legal compliance. Your information is never sold to third parties.

All transactions and personal data are protected with SSL encryption. For more details about Quatex's privacy policy, Privacy Policy Read the page.

  • All data is protected with SSL encryption
  • Personal information is never sold to third parties
  • Two-factor authentication (2FA) is available to secure your account
Section 08

Account Suspension & Closure

Quatex may temporarily or permanently suspend an account under the following circumstances: rule violations, suspected fraud, KYC verification failure, or legal directives. If the account holder is cleared following investigation, the account will be reinstated.

Users may close their account at any time upon request. In such cases, the available balance may be withdrawn, though any unused bonus balance will be cancelled. Options for temporary or long-term account breaks are also available as part of our responsible gaming commitment.

For responsible gaming support and resources Responsible Gaming Go to page.

Section 09

Limitation of Liability & Dispute Resolution

Quatex is committed to delivering the highest quality of service through its platform. However, Quatex's liability is limited for issues arising from technical faults, internet outages, or third-party failures. Any financial loss resulting from participation in gaming is entirely at the user's own risk.

If you have a dispute or complaint, please contact the Quatex support team first. The support team will aim to resolve the issue within 72 hours. If no resolution is reached, the matter may be escalated to Quatex's licensing authority. International law will govern any legal disputes arising from these Terms & Conditions.

  • Disputes must first be submitted through the support channel
  • Initial response within 72 hours
  • Unresolved disputes may be escalated to the licensing authority
  • Quatex is not directly liable for gaming losses
Section 10

Changes to Terms & Effective Date

Quatex reserves the right to update these Terms & Conditions, in part or in full, at any time. Users will be notified of significant changes via email or an in-platform notice. Continued use of the platform after any changes constitutes acceptance of the updated terms.

The latest version of these terms will always be available on this page. The "Last Updated" date at the top of the page indicates when the terms were last revised. We recommend visiting this page regularly to keep yourself up to date.

Make sure your account has a valid email address to receive notifications about any changes to the terms.

Our Commitment

Why Quatex Trusted?

Quatex goes beyond rules — at every step, we ensure your protection and full transparency. Here are our six core commitments.

Licensed Platform

Quatex operates under a license issued by an international gaming authority. All operations run within a regulated environment, keeping your funds and personal data fully protected.

SSL Encrypted Security

Every transaction and piece of personal data is secured with 256-bit SSL encryption, making unauthorized access by hackers or third parties completely impossible.

Transparent RNG System

Every game outcome is determined fairly using internationally certified RNG technology. Regular audits by independent third parties ensure there is no room for manipulation.

Fast payment processing

Deposits are instant and withdrawals are generally completed within 1–24 hours. Transactions are supported across all major methods, including bKash, Nagad, and Rocket.

24/7 Bangla Support

Support is available around the clock in Bangla. Our experienced support team typically responds within minutes via live chat and email.

Responsible Gaming Policy

Quatex is firmly committed to responsible gaming. Account breaks, deposit limits, and links to professional support resources are always available whenever you need them.

Frequently Asked Questions

About the Terms Have a question?

Here are answers to the most frequently asked questions about the Quatex Terms & Conditions. If you have further questions, please reach out to the support team.

View all FAQs

No, each person is allowed a maximum of one account. If multiple accounts are detected under the same individual, all of them will be closed and the balances may be forfeited. This policy is strictly enforced to prevent bonus abuse.

A wagering requirement refers to the total number of times you must place bets before a bonus can be withdrawn. For example, a 20x wagering requirement on a BDT 1,000 bonus means you must place a total of BDT 20,000 in bets before the bonus balance becomes withdrawable.

KYC, or Know Your Customer verification, is part of international anti-money laundering regulations. It ensures that no illegal activity takes place on the platform and that your account remains secure. KYC completion is mandatory before any withdrawal can be processed.

A notice will be sent to your registered email address for any significant changes. An in-platform notification will also be posted. It is good practice to keep an up-to-date email address on your account and to check this page regularly.

Yes, if you request to close your account, you will have the opportunity to withdraw your available real money balance. Any unused bonus balance will be automatically cancelled. The account will be closed once the withdrawal has been processed.
Get Started Now

Now that you've read the terms, Start Playing

The Quatex Terms & Conditions are transparent and fair. Register with confidence today and kick off your gaming with a 100% bonus on your first deposit.

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